Overview
This article helps you access and navigate the complete collection of Access Volcanic video guides. The video library provides visual learners with step-by-step tutorials, feature demonstrations, and helpful walkthroughs all organised in one convenient location. You can watch videos, download them for offline use, and access transcripts for better accessibility.
Key benefits
All video tutorials for Access Volcanic are available in one central location organised by topic.
Learn visually with step-by-step demonstrations of features and workflows.
Download videos for offline viewing or team sharing during training sessions.
Access transcripts and subtitles for accessibility or when audio isn't available.
Share feedback directly on videos to help improve future content.
Finding the video library
You can access the complete video guide collection through the dedicated Loom platform.
Navigate to the Access Volcanic Video Guides collection on Loom
Browse the available folders organised by topic (such as Design Studio)
Select the folder that matches what you want to learn about.
🤓 Tip: Bookmark the collection link so you can return to it quickly whenever you need video guidance.
Watching and using videos
Once you've found the relevant folder, you can watch and interact with the videos.
Playing videos:
Click on any video thumbnail to start playing it.
Use the transcript and captions feature if you need to read along.
Skip to specific sections using the Chapters.
🤓 Tip: Make sure to leave a comment, like or emoji reaction to provide feedback on the video
Downloading and sharing:
Click the link icon above the video to copy and share the video to colleagues.
You can click the download icon to download the video for offline use.
📌Note: You can also find these same videos embedded within relevant help articles across the Help Centre for more context and detailed instructions.
FAQs
Q1: Are these the same videos I see in help articles?
Answer: Yes, the video collection contains the same tutorials that are embedded within individual help articles, but the collection lets you browse all videos in one place.
Q2: Can I download videos for my team?
Answer: Yes, each video includes a download option so you can save it for team training or share it with colleagues who need offline access.
Q3: Do the videos have accessibility features?
Answer: Yes, all videos include transcripts and subtitles to support users who are hard of hearing or who prefer reading along with the content.
Q4: How can I suggest improvements to the videos?
Answer: You can leave comments, likes, or emoji reactions directly on any video to provide feedback or recommend topics for future video content.
Q5: What if I can't find a video for a specific feature?
Answer: Not all features have dedicated videos yet, but you can check the related help articles for written guidance or request video coverage by leaving feedback.
Q6: Are the videos updated when features change?
Answer: The video library is regularly updated to reflect current features. If you notice outdated content, leave feedback on the video to help prioritise updates.