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Bullhorn Platform Incident: Update integration

Bullhorn has detected a cyber incident and is restoring its services region by region. If your Bullhorn API user needs a new password, follow the steps below to keep your Volcanic integration working

Written by Grace Ndabananiye

This article explains how to restore your Bullhorn integration in Access Volcanic after Bullhorn's cyber incident forced a region-wide password reset for API (Application Programming Interface) users.

📌Note: Please see Bullhorn's Platform Incident FAQ to learn more.

Please check the below

  • Check whether your Bullhorn region is back online at status.bullhorn.com. You cannot complete these steps until your region is restored.

  • Confirm that your Bullhorn API user has an email address. If it does not, see the section below.

What to do

  1. Log in to Bullhorn with your API user account.

  2. Complete the forced password reset.

  3. Complete the email verification.

  4. Visit your Bullhorn Apps settings using the instructions below:

    1. Log into you admin area.

    2. Click Settings and then Apps in the navigation bar.

    3. Click Bullhorn to locate your settings.

  5. Enter the new password.

  6. Select Save. This re-authenticates the integration.

If the API user has no email address

Contact Bullhorn support at [email protected].

If the steps do not work

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