Overview
This article helps you set up and manage your Diversity, Equity & Inclusion (DE&I) dashboard in Access Volcanic. Dashboard configuration lets you define which diversity characteristics you want to track, set meaningful benchmarks, and create custom dashboards tailored to specific clients, countries, or job disciplines.
This ensures your Diversity Dashboard displays the most relevant insights for your business and stakeholders.
Key benefits
Create custom diversity insights tailored to specific clients, countries, or job disciplines
Define clear targets and measure progress towards diversity goals
Generate meaningful reports that identify opportunities for improvement
Ensure global compliance and respect cultural differences across regions
Deliver transparent, accurate reporting that meets client expectations
Before you start
Before configuring your dashboard, make sure you have:
Admin access to the Access Volcanic platform
Diversity Question Settings configured (determines which questions applicants see and whether AI predictions are enabled)
Clients, countries, and disciplines set up under Reference Data in the admin area
A clear understanding of what diversity characteristics you want to measure
📌 Notes:
Jobs must have the correct client, country, discipline, and seniority assigned for data to appear in your dashboards.
Learn how to configure diversity questions in the Diversity Question Settings Help Guide
Accessing dashboard configuration
You can access Dashboard Configuration in two ways.
From the admin area:
Log in to Access Volcanic as an admin
Click the Settings tab
Under the Reference Data heading, click Dashboard Configuration
From the Diversity Dashboard:
Click the Toggle to open Dashboard
Click the red Configure Dashboards button at the bottom of your reports
Setting up your dashboard
Configuring diversity characteristics
Click the + Diversity Type button
Choose a diversity characteristic you want to track (such as Gender Identity)
Configure the settings for that characteristic:
Select which values or categories you want to track (for example, Male, Female, Non-Binary)
Set your current talent pool data (your existing workforce baseline)
Set your target recruitment goal (optional)
Repeat this process for each diversity characteristic you want to measure
Click Save Setting to apply your changes
🤓 Tip: You can remove or re-add diversity characteristics at any time if your tracking needs change.
Creating custom dashboards
Custom dashboards let you view diversity data for specific segments of your business. You can create dashboards filtered by client, country, or discipline.
Open Dashboard Configuration
See the Custom Dashboards section near the top
Select a filter type:
Client View: Choose from your client list
Country View: Select the country you want to view
Discipline view: Choose from your disciplines list (such as Accounting or Administration)
Configure the relevant diversity characteristics, current workforce statistics, and targets
Click Save to apply your configuration
📌Note: If you don't see a client, country, or discipline in the dropdown list, you'll need to add the page first.
What your dashboard shows
Once configured, your Diversity Dashboard provides:
Visual charts: Graphical insights showing applicant diversity data
Filterable views: View data by client, country, discipline, and (coming soon) seniority
Workforce baseline: Optional measure showing your current workforce composition
Diversity targets: Optional benchmarks to track improvements over time
Applicant pipeline diversity: Data captured from job applications, supplemented with AI predictions if enabled
Export options: Downloadable reports for sharing and analysis
Best practices
Follow these guidelines to get the most from your Diversity Dashboard:
Set clear objectives before collecting diversity data
Base goals on market data such as census data or LinkedIn Talent Insights
Regularly review dashboards to ensure they align with expectations
Communicate to applicants that diversity data is anonymised
Assign clients, countries, and disciplines to every job
🤓Tip: Use your dashboard insights to identify patterns and opportunities, but always combine quantitative data with qualitative feedback to get the full picture.
FAQs
Q1: Why is my Diversity Dashboard empty?
Answer: Your dashboard may be empty because you haven't configured it yet, Diversity Question Settings aren't enabled, you haven't assigned clients, countries, or disciplines to jobs, there's insufficient applicant data, or jobs are being processed outside Volcanic.
Q2: Do I need to set diversity goals?
Answer: No, diversity goals are optional and can be disabled at any time.
Q3: Can I track data for a specific client?
Answer: Yes, you can configure a custom dashboard for any client in Dashboard Configuration.
Q4: How is diversity data collected?
Answer: Diversity data is collected through applicant self-reporting and, if enabled, AI predictions for gender, ethnicity, and age.
Q5: Can applicants skip diversity questions?
Answer: Yes, applicants can always skip diversity questions or select Prefer not to say.
Q6: What is Current Diversity?
Answer: Current Diversity is a workforce baseline you set manually in the configuration, used to compare against applicant data.
Q7: What if I can't find my client, country, or discipline in the dropdown?
Answer: You'll need to add it first under Reference Data in the admin area.
Q8: Will data updates affect my existing dashboard?
Answer: Yes, updates such as the new ONS-standard ethnicity categories are applied automatically across your system.
Q9: Will the dashboard work if I use an external applicant tracking system?
Answer: If your job applications are processed outside Access Volcanic (for example, through Vincere Engage or another system), your Diversity Dashboard may not display data. Contact your account manager to discuss possible integrations or consider routing applications through Volcanic.
Q10: Does the dashboard work with Vincere Engage?
Answer: Integration support for Vincere Engage is currently in development. Contact your account manager for the latest updates and expected availability.
Q11: Why do some diversity questions not appear in certain countries?
Answer: Some diversity questions cannot legally be asked in certain countries. The system automatically enforces global compliance based on local laws.
Q12: How much data do I need before the dashboard displays results?
Answer: Your dashboard will remain empty until sufficient applicant data has been collected. The exact amount depends on the number of applications and diversity characteristics you're tracking.
Q13: Can I see individual applicant diversity data?
Answer: No, all applicant data is anonymised and displayed only in aggregate form to protect privacy and comply with data protection regulations.