Overview
This article helps you understand how to use the Diversity Dashboard in Access Volcanic to track diversity metrics, measure progress against goals, and create reports for internal reviews or client presentations. The dashboard lets you monitor up to eight diversity characteristics across your recruitment pipeline, filter insights by client or location, and export findings to share with stakeholders.
Key benefits
The Diversity Dashboard helps you:
Answer (Request for Proposal) RFP requirements with credible diversity data and reporting to support tender responses.
Build trust with clients by demonstrating measurable progress towards inclusive hiring goals.
Encourage candidate self-disclosure through transparent diversity reporting.
Identify trends and potential bias points to improve your recruitment processes.
Meet executive expectations by turning diversity commitments into measurable outcomes.
Before you start
Before using the Diversity Dashboard, make sure you have:
Admin access to Access Volcanic
Dashboard Configuration set up with at least one diversity characteristic enabled
Diversity Question Settings configured for your target countries
Diversity Surveys sent to candidates to capture diversity data
Job metadata including client, country, and discipline fields populated for filtering
📌 Notes:
The dashboard only captures data from applications processed through Volcanic. If applications are routed through third-party systems, diversity data may not be available.
Learn more from our guides on Dashboard Configuration, Diversity Question Settings and Diversity Surveys
Accessing the Diversity Dashboard
You can access the dashboard from your admin area.
Log in to Access Volcanic as an admin
Locate the Diversity Dashboard panel on the right
Toggle the dashboard On
Once on, you can use the filter options in the upper-right corner of the screen to view data by client, country, or discipline.
Understanding what you see
Dashboard graphs
The dashboard displays visual charts showing diversity data across the characteristics you've enabled. Each graph represents applicant data aggregated from your job applications.
Left charts (Current and Target) | Right charts (Applied, Short-List, Placed) |
The left charts reflect the current and target goals you set in Dashboard Configuration.
These show your workforce baseline and diversity targets. | The right charts reflect the actual diversity characteristics of candidates who have applied for your jobs.
This data comes from completed Diversity Surveys or AI predictions. |
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🤓Tip: Hover over the information icons next to each metric to see definitions and suggestions for improving your results.
What the data shows
The dashboard can display several types of information:
Applicant pipeline diversity shows data captured from Diversity Surveys completed by candidates after they apply.
Artificial Intelligence (AI) predictions provide optional supplementary data for gender, ethnicity, and age when confidence thresholds are met (if enabled in your settings).
Workforce baseline reflects your current workforce composition (optional, manually entered during configuration).
Diversity targets are optional benchmarks you can set to track improvements over time.
📌 Note: All data is anonymised and displayed only in aggregate form. Individual candidate diversity information is never visible to users.
Configuring your dashboard
Setting up diversity tracking
To enable diversity tracking, you'll need to configure which characteristics you want to measure in Dashboard Configuration.
📌 Note: For detailed step-by-step guidance, see the Dashboard Configuration Help Guide
🤓Tip: You can create tailored dashboards filtered by client, country, or discipline. Learn more in the Dashboard Configuration Help Guide
Enabling diversity questions
To capture diversity data, you need to configure which questions applicants see through Diversity Question Settings.
📌 Note: For detailed on enabling diversity questions, see the Diversity Question Settings Help Guide
🤓Tip: If you'd also like to learn how these questions look to candidates, see the Diversity Surveys Help Guide
Using filters
Filters help you view diversity data for specific segments of your business. Once you open the Diversity Dashboard, locate the filter dropdowns in the upper-right corner of the dashboard. Select your preferred client, country, or discipline, and the graphs will update to show data for your selection.
⚠️ Important: Filters only work if jobs have these fields populated in the Job Specification form. Make sure you assign clients, countries, and disciplines to every job.
Exporting data
You can export diversity data as a PDF report or Excel file. Both export formats are password-protected, and you'll receive the password by email to your registered address shortly after the export is generated.
PDF report
A PDF report provides a visual snapshot of the graphs currently visible on your dashboard. To generate one, scroll to the bottom of the dashboard and click Get PDF Report.
Excel extract
An Excel extract provides anonymised, job-level data for deeper analysis. To generate one, scroll to the bottom of the dashboard and click Extract Excel.
⚠️ Important: Exports reflect your current filters. If you want to export your complete dataset, clear all filters before generating the export.
Best practices
Do | Why it helps |
Share diversity graphs with applicants | Builds trust and increases self-disclosure rates |
Complete job metadata fields for every job | Enables filtering and more granular insights |
Set realistic goals using external benchmarks | Keeps targets defensible and aligned with available talent |
Use tooltips to understand metrics | Helps you interpret data and follow improvement suggestions |
Review your dashboard regularly | Identifies trends and opportunities over time |
🤓 Tip: Combine quantitative dashboard data with qualitative feedback to get a complete picture of your diversity and inclusion efforts.
FAQs
Q1: Why is my Diversity Dashboard empty?
Answer: Your dashboard may be empty because:
You haven't configured it yet
Diversity Question Settings aren't enabled
Diversity Surveys aren't being sent to candidates,
Jobs don't have client, country, or discipline fields populated
There's insufficient applicant data, or applications are being processed outside Volcanic.
Q2: Do I need to set diversity goals?
Answer: No, diversity goals are optional and can be disabled at any time.
Q3: Can I track data for a specific client?
Answer: Yes, you can create a custom dashboard for any client in Dashboard Configuration.
Q4: How is diversity data collected?
Answer: Diversity data is collected through Diversity Surveys that candidates complete after applying. If enabled, AI (Artificial Intelligence) predictions for gender, ethnicity, and age may supplement missing data when confidence thresholds are met.
Q5: Can applicants skip diversity questions?
Answer: Yes, applicants can always skip diversity questions or select Prefer not to say in the Diversity Survey.
Q6: What is Current Diversity?
Answer: Current Diversity is a workforce baseline you set manually in Dashboard Configuration, used to compare against applicant data.
Q7: What if I can't find my client, country, or discipline in the dropdown?
Answer: You'll need to add it first in the admin area.
Q8: Will my dashboard show individual candidate diversity data?
Answer: No, all data is anonymised and displayed only in aggregate form to protect candidate privacy.
Q9: Why aren't my filters working?
Answer: Filters require structured job data. Make sure you've added clients, countries, and disciplines in Reference Data and assigned them to jobs in the Job Specification form.
Q10: How do I export diversity data?
Answer: Scroll to the bottom of the dashboard and choose either Get PDF Report or Extract Excel. You'll receive a password-protected file, with the password sent to your registered email address. Allow a few moments for the file to generate and the email to arrive.
Q11: Does the dashboard work with third-party systems?
Answer: The dashboard only captures data from applications processed through Volcanic. Applications from third-party systems won't populate the dashboard (except for limited AI generation in specific cases), and candidate site registrations without a job application don't currently appear. A Vincere Engage integration is in development—contact your account manager for updates or to discuss routing applications via Volcanic.
Q12: What is an RFP and why does it matter for diversity reporting?
Answer: An RFP (Request for Proposal) is a document organisations use when inviting suppliers to bid for contracts. Many RFPs now include diversity and inclusion requirements, so having dashboard data ready helps you respond quickly and credibly to tender requests.
Q13: Can I share diversity graphs directly with applicants on my website?
Answer: This feature is not available yet, with the launch date still to be confirmed. However, you can:
Manually share your diversity data with applicants by using the PDF and Excel exports from the dashboard.
Work with the Professional Services team to build a custom Diversity, Equity and Inclusion page for your website, which can be purchased using Access FlexPoints.
Contact your Account Manager or Customer Success Manager to discuss this option.
Q14: What is the diversity graph sharing toggle for?
Answer: The toggle you see in the dashboard is for a feature that allows you to automatically display diversity graphs on your candidate site and job application pages. Research shows that actively sharing diversity data with job applicants increases diversity reporting rates.
This feature is coming soon but is not yet available. In the meantime, you can manually share diversity data using the export options or by creating a custom Diversity, Equity and Inclusion page with the Professional Services team.