Overview
This article helps you set up and manage consultant profiles in Access Volcanic. Consultant profiles let you highlight your recruitment team members on your website, typically on a Meet the Team page or under /consultants. Each profile showcases individual expertise and makes it easy for candidates to find and contact the right person for their needs.
Key benefits
Showcase your recruitment team's expertise and specialisations on your website.
Assign consultants to specific job listings to personalise job posts.
Create professional team pages that build trust with candidates.
Organise consultants into groups by location, discipline, or team structure.
Provide direct contact information for better candidate engagement.
Improve your website's professional appearance and credibility.
Before you start
Before creating consultant profiles, make sure you have:
Admin access to your Access Volcanic platform.
Professional headshot images ready for each consultant you want to feature.
Consultant information including job titles, contact details, and bio content.
Understanding of which consultants should be visible publicly.
📌 Note: Some features like Tag List or Secondary Image may require custom setup. Contact your Account Manager if these aren't available on your site.
Creating a consultant profile
You can add new consultant profiles from your Admin Area.
Log in to your Admin Area as an admin.
Go to the Your Website tab.
Under Content, select Consultants.
Click the green New button to open the consultant profile form.
Complete the consultant profile fields with relevant information.
Click Submit to save your new consultant profile.
Completing the consultant profile fields
The consultant profile form includes fields for personal information, contact details, and professional data. Complete the relevant sections as described below.
📌 Note: Fields marked with an asterisk (*) are required. Some optional fields may need custom setup through your Account Manager.
Field | Description |
Name* | Full name of the consultant. |
Company Position | Job title such as Senior Recruitment Consultant. |
Description | Professional bio including expertise, industries, and experience. |
Secondary Content | Additional content if applicable to your setup. |
User | Link to an internal admin user account (optional). |
Permalink | Leave blank to auto-generate from the consultant's name. |
Public Email Address | Email address displayed for the consultant. |
Branches | Office location or branch assignment. |
Consultant Groups | Assign to relevant consultant groups. |
Twitter Username | Username without the @ symbol. |
LinkedIn Profile URL | Professional LinkedIn profile link. |
Facebook URL | Link to Facebook profile (optional). |
Skype Username | Skype contact for remote interviews. |
Phone Number | Contact number for the consultant. |
Video URL | Link to profile or introduction video. |
Image | Professional headshot image upload. |
Secondary Image | Optional hover or alternate image. |
Licence Number | Professional licence number for regulated industries. |
Tag List | Tags linking consultant to other content. |
Display | Tick to make the profile visible on your website. |
📌 Note: Some fields like Branches and Consultant Groups only appear if they have been created in your system. If you don't see these fields, check that you have branches or consultant groups set up in your Admin Area first.
Managing consultant display order
The order consultants appear in your Admin Area determines how they display on your website's consultant pages.
Log in to your Admin Area as an admin.
Go to the Your Website tab.
Under Content, select Consultants.
Use the drag-and-drop handles to move consultants into your preferred order.
The new order automatically saves and reflects on your website.
📌 Note: This order affects both the /consultants page and Meet the Team sections on your website.
Assigning consultants to jobs
Connect consultant profiles to job listings to add a personal touch and provide direct contact information on job posts.
Log into your Admin Area.
Go to the Jobs tab.
Edit an existing job or create a new one.
Find the Consultant dropdown in the job form.
Select the relevant consultant profile from the list.
Click Submit to save your changes.
📌 Note: If consultant images aren't appearing on job posts, check that:
The consultant has an uploaded image on their profile
The consultant is correctly selected in the Consultant field in the job form.
If posting via integration, the contact details (e.g. Contact email) in the job form match the details in the consultant profile.
That the image display functionality is enabled on your site.
Hiding or removing consultant profiles
When consultants leave your business or change roles, you can either hide or permanently delete their profiles.
Hide a consultant profile
Log in to your Admin Area as an admin.
Go to the Your Website tab.
Under Content, select Consultants.
Locate the consultant and click the Edit icon.
🤓Tip: Use the filter bar to search consultants by name or email.
Scroll to the bottom and deselect Display.
Click Submit to save.
The consultant will no longer appear on your website, but their profile data remains in the system.
Delete a consultant profile
Log in to your Admin Area as an admin.
Go to the Your Website tab.
Under Content, select Consultants.
Locate the consultant and click the Delete icon.
Click OK to confirm permanent deletion.
⚠️ Important: Deleting a profile removes it permanently. Always set up a redirect for the deleted consultant page to prevent broken links and SEO issues.
Creating and managing consultant groups
Consultant groups let you categorise your team by location, discipline, or department. Groups help organise your consultants and can enable filtering on your website.
📌 Note: Consultant groups depend on your website package. Contact your Account Manager if this feature isn't available.
Create a consultant group
Log into the Admin Area.
Go to Your Website, then select Consultant Groups.
Click New to create a group.
Enter a Name for the group such as Leadership Team or London Office.
Click Submit to save the new group.
Assign consultants to groups
Go to Your Website, then select Consultants.
Click Edit on the relevant consultant.
Scroll to the Consultant Groups field.
Select the appropriate group from the dropdown.
Click Submit to save your changes.
🤓 Tip: Use logical group names that reflect your business structure or geographical locations for easier management.
Best practices
Follow these guidelines to get the most from your consultant profiles:
Use consistent, professional headshots for all consultants.
Keep bio descriptions concise and keyword-rich for SEO benefits.
Avoid editing permalinks after publishing because consultant URLs are used in job post links and changing them creates broken links.
Always create redirects when removing profiles to prevent broken links.
Regularly update consultant information to keep profiles current.
Use consultant groups to organise large teams effectively.
Test consultant assignments on job posts to ensure images and details display correctly.
📌 Note: Custom features like hover images or advanced filtering may require additional development work through your Account Manager.
FAQs
Q1: Can I assign one consultant to multiple job posts?
Answer: Yes, a single consultant profile can be assigned to multiple job listings across your website.
Q2: Why isn't my consultant's image showing on job posts?
Answer: Check that the consultant has an uploaded image, is correctly selected in the job form, the email address used in the job post matches the consultant's profile email, and that consultant image display is enabled on your site.
Q3: How do I change the order consultants appear on my website?
Answer: Use the drag-and-drop feature in Your Website → Consultants to reorder profiles. Changes save automatically.
Q4: What happens when I delete a consultant profile?
Answer: The profile is permanently removed from your website. Set up a redirect for the consultant's page to avoid broken links and maintain SEO value.
Q5: Can I create consultant groups for different office locations?
Answer: Yes, consultant groups are ideal for organising by location, team, or discipline. Contact your Account Manager if this feature isn't available in your package.
Q6: Do I need to fill in all fields when creating a consultant profile?
Answer: Only fields marked with an asterisk are required. Fill in relevant optional fields to create more comprehensive profiles.
Q7: Can I hide a consultant temporarily without deleting them?
Answer: Yes, deselect the Display checkbox in the consultant's profile to hide them from your website while keeping their data intact.
Q8: How do consultant groups work with website filtering?
Answer: Consultant groups can enable filtering functionality on your website, but this may require custom development work depending on your package.
Q9: What image formats work best for consultant photos?
Answer: Use professional headshots in standard web formats like JPG or PNG. Consistent sizing and professional quality work best across all consultant profiles.
Q10: Can candidates contact consultants directly through their profiles?
Answer: Yes, if you include contact information like email addresses or phone numbers in the consultant profile, this information displays on their profile page and associated job posts.