Overview
This article helps you understand how to use tags to group and display related content on your Access Volcanic website. Tags act as labels that help your website show specific content in the right places. Examples include displaying particular blogs on your homepage or connecting consultant profiles with their related blog posts. You can manage tags individually or use Tag Manager for centralised control across your team.
Key benefits
Group and filter content across your website to improve user navigation.
Power Latest content sections with tag-based filtering to show specific items.
Link related content together, such as connecting blogs to consultants.
Align content with page permalinks and topic labels for organised display.
Prevent duplicate tags and enforce naming consistency when Tag Manager is enabled.
Reduce maintenance overhead by centralising tag control for multi-editor teams.
Before you start
Before working with tags and Tag Manager, make sure you have:
Admin access to your Access Volcanic platform.
Knowledge of any existing tag-driven sections or components on your website.
Agreement on naming conventions if multiple team members will be creating tags.
📌 Note: Tags only work when supported by your site's prebuilt rules or components. Adding a tag alone does not create functionality unless your website is configured to use that tag.
Understanding how tags work
Tags are labels that connect content across your website. Your site's code looks for these markers to display content in specific sections. For example, a Latest Blogs section might filter to show only blogs tagged with homepage.
Two types of tags:
Ad-hoc tags are created on the fly when you type new tag names while editing content. There's no central control if Tag Manager is disabled.
Managed tags come from a controlled list per content type when Tag Manager is enabled. Editors select from predefined options, preventing typos and ensuring consistency.
📌 Note: Access Volcanic's Tag Manager is different from Google Tag Manager, which handles marketing and analytics tracking codes. See the Google Tag Manager guide to learn more.
📌 Note: Tag names must match exactly to work properly. To ensure consistency, use copy-paste or enable Tag Manager to avoid mismatches.
Using tags while editing content
You can add tags to most content types including blogs, jobs, consultants, and events via the Admin Area CMS.
Open the relevant content area such as blog or discipline.
Edit the item you want to tag.
Locate the Tag list or Tag field.
Start typing to see suggested existing tags for that content type.
Select a tag from the list or type a new one and press Enter to add it.
Click Submit to save the item.
📌 Note: When Tag Manager is enabled, you can only select from predefined tags for that content type. When disabled, you can create new tags by typing them directly.
Managing tags with Tag Manager
Tag Manager helps you create a controlled set of tags per content type. This standardises usage and prevents typos across your team.
📌 Note: This refers to Access Volcanic's built-in Tag Manager for content organisation, not Google Tag Manager for tracking codes.
Accessing Tag Manager
Log in to your Admin Area.
Click Your Website in the top navigation.
Select Tag Manager from the dropdown menu.
View existing tags organised by content type.
Use the available actions to add, edit, or remove tag entries.
Creating a tag folder
Click the green New button in the top right of Tag Manager.
Add a Name for your tag folder, such as Blog tags.
In the Tag list field, add the available tags you want editors to choose from.
Click Submit to save your tag folder.
📌 Note: Creating tags in Tag Manager doesn't create functionality. This is where you add tags you commonly use for existing functionality on your site.
Once saved, you'll see all your tag lists organised in modules or folders, separated by content type (blog folders, discipline folders, etc.).
Editing or deleting tag folders
To edit an existing tag folder, click the edit icon next to the tag folder in Tag Manager. Here you can:
Edit the folder by changing the name, model, or adding new tags to the existing list.
Delete the folder to remove it from Tag Manager. This doesn't automatically remove tags already applied to content.
⚠️ Important: Changes made in Tag Manager do not automatically update existing content that uses those tags. It is necessary to update affected items manually.
🤓 Tip: Enable Tag Manager for teams with multiple editors to maintain consistency and prevent near-duplicate tags like contact-us and contact_us.
Planning your tagging strategy
Naming conventions
Use permalink-style tags for page placement, such as contact-us.
Create topic taxonomy for content categorisation, such as news or business.
These are common examples used in Access Volcanic, though not every site will use these specific tags.
Documentation and maintenance
Keep an internal record of which tags drive which website sections or modules. This helps when building new features or troubleshooting content that's not appearing as expected.
Review your tags periodically to clean up unused entries and ensure naming consistency across your team.
Best practices
Use consistent naming and capitalisation across all content and systems.
Test tag assignments regularly to ensure filters and sections work as expected.
Document your tagging strategy so new team members understand the system.
Avoid tag names that differ only by punctuation or case as these create separate tags that won't filter together, causing content to appear in unexpected places.
Create logical tag structures that help admins and team members working on your site. Remember that not all tags are visible to website visitors.
Review and clean up unused tags periodically to maintain an organised system.
📌 Note: Remember that tags only appear in filters and sections when live content is assigned to them, so ensure your content strategy supports your tagging approach.
FAQs
Q1: Can I create new tags while editing content?
Answer: Yes, if Tag Manager is disabled, you can type new tags directly and press Enter to add them. If Tag Manager is enabled, you can only select from predefined tags for that content type.
Q2: Which content types support Tag Manager?
Answer: Tag Manager works with Blog, Branch, Client, Consultant, Consultant Group, Discipline, Event, Pages, and Testimonial content types.
Q3: Why doesn't my tagged content appear on the page?
Answer: Tags require your website to have components or rules configured to use them. Check that sections like "Latest Blogs" are set up to filter by your specific tag name.
Q4: Team members keep creating similar tags. How do I fix this?
Answer: Enable Tag Manager, so editors choose from a predefined list per content type. This prevents typos and naming variations.
Q5: Where can I see all tags on my site?
Answer: With Tag Manager enabled, view the catalogue per content type in Tag Manager. Without it, check content filters or ask a developer to audit tags across your website.
Q6: Can I rename a tag to fix a typo?
Answer: This depends on where the typo occurred. If you incorrectly typed a tag when adding it to Tag Manager, you can edit it there. However, if the tag itself has a typo in your website's system, you'll need to correct it where it was originally created (by developers, Design Studio, etc.). For permalink-based tags, check the relevant page's permalink is correct first. For blog tags, you can usually correct typos, but remember to remove the old incorrect tag from all blog posts or both versions will appear.
Q7: How do I avoid duplicate or similar tags?
Answer: Enable Tag Manager, so editors select from predefined lists rather than typing tags freely. This prevents variations like contact-us versus contact_us.
Q8: Do tags work automatically across my website?
Answer: No, tags require website components or Design Studio sections to be configured to use them. Contact Professional Services if you need custom tag-driven functionality built.
Q9: Can I delete tags that are already applied to content?
Answer: Deleting a tag from Tag Manager removes it from the available options but doesn't remove tags already applied to content. It is necessary to edit those items individually.
Q10: What's the difference between Tag Manager enabled and disabled?
Answer: With Tag Manager enabled, editors select from controlled lists per content type. When disabled, editors can type any tag name freely, but there's no central list to reference.
Q11: How do tags help with SEO and website navigation?
Answer: Tags enable filtered content sections, related post displays, and organised browsing paths that improve user experience and help search engines understand your content structure.
Q12: What should I know about custom tag functionality?
Answer: If your website uses custom tag functionality, contact Support before adding custom tags in Tag Manager. Custom tags can sometimes break existing functionality, though usually Tag Manager simply helps create preset lists. Double-check with Support for any custom tag-related functionality.