Overview
This article helps you create and manage branch pages on your Access Volcanic website. Branch pages display your organisation's physical or regional offices. They provide users with key details such as branch names, addresses, and contact information.
Key benefits
Present your office locations clearly across regions or countries.
Improve local SEO with location-specific pages that boost search visibility.
Link branches into Contact Us pages or other location-based modules if your website template includes this functionality.
Provide visitors with consistent, easy-to-find contact details across all locations.
Generate dedicated platform pages for each location automatically.
β’ Support internal workflows by organising locations centrally in the Admin Area.
Before you start
Before creating branch pages, make sure you have:
Admin access to your Access Volcanic Admin Area.
A clear list of branch names you want to add, such as city or region identifiers.
Contact details for each branch you plan to include.
π Note: The Branches feature may vary by website package. If you don't see Branches in your Admin Area, contact your Account Manager about enabling it.
Creating a new branch page
Follow these steps to add a new branch to your website.
Log in to your Admin Area.
Click the Your Website tab at the top.
Under the Content heading, select Branches.
Click the green + New button.
Enter the Name of your branch, such as Manchester Office.
Click the Submit button to save.
π Note: After saving, your branch page is created and you can add content to it using front-end editing tools.
Adding branch content
Once you have created a branch page, you can add detailed information about the location.
In the Branches area, locate the branch you want to update.
π€ Tip: You can use the filter bar to search by name.
Here you can:
Click the View icon to edit the branch page in Edit Mode or Design Studio.
Click the Edit icon to edit the page using the Admin Area CMS.
You can edit:
Address and contact numbers.
Email address and opening hours.
Images or map embeds.
Descriptive content about the location
π€ Tip: Use consistent formatting across all branch pages, such as standardised address layouts and phone number formats, for a professional appearance.
π Note: If front-end editing is not available, your site may not be configured for this feature. Try editing the content in the Admin Area instead.
Managing existing branches
You can view, edit, or remove branches through the Admin Area.
Go to the Branches area.
Use the action buttons next to each branch:
View to open the branch page on the front-end.
Edit to modify the branch name or content.
Delete to remove the branch permanently
β οΈ Warning: Deleting a branch removes it from your live site permanently and cannot be undone.
Linking branches to other pages
Some website templates automatically pull branch information into Contact Us pages or other location-based modules.
If your site supports this feature:
Check the Contact Us page in the Admin Area for prompts or tooltips about linking branches.
Ensure each branch is created and published, so the data can be pulled through automatically.
Contact the Support team if you're unsure about your site's capabilities.
π Note: This feature depends on your specific website template and configuration.
Best practices
Use descriptive branch names that clearly identify the location or region.
Maintain consistent formatting across all branch pages for a professional appearance.
Include complete contact information for each location to help users connect easily.
Test front-end editing capabilities before creating multiple branches.
Regularly review and update branch information to keep details current.
Consider local SEO keywords when writing branch descriptions and content.
FAQs
Q1: Why do I not see the Branches option in my Admin Area?
Answer: The Branches feature may not be included in your current website package. Contact your Access Account Manager to discuss enabling this feature for your site.
Q2: Can I link branch pages to my Contact Us section automatically?
Answer: This depends on your website template and configuration. Check the Contact Us admin section for prompts about branch integration. Contact Support to confirm if your site supports this feature.
Q3: Why can I not edit branch content on the front-end?
Answer: Front-end editing may not be enabled for your site setup. Contact Support to confirm your editing capabilities or request assistance with content updates.
Q4: What happens when I delete a branch page?
Answer: Deleting a branch permanently removes it from your live website and cannot be undone. Make sure you no longer need the branch before deleting it.
Q5: Can I add maps or images to branch pages?
Answer: Yes, if front-end editing is enabled. You can embed maps and upload images directly to branch pages. Use the standard editing tools for this.
Q6: How do branch pages help with local SEO?
Answer: Branch pages create location-specific content that search engines can index. This helps your business appear in local search results for each office location.
Q7: Can I create branches for virtual or remote offices?
Answer: Yes, you can create branch pages for any type of office or regional division. This includes virtual locations. Provide appropriate contact information for each branch.
Q8: Do I need different contact details for each branch?
Answer: While not required, providing unique contact information for each branch is helpful. This helps users reach the right location and improves the user experience.
