Overview
This article helps you create and manage client pages. Client pages let you showcase the organisations you recruit for through profile pages and logo displays. You can control client visibility, order, and content across your careers site.
Key benefits
Create dedicated profiles for clients to build transparency with candidates.
Showcase client logos in carousels, sliders, or grid layouts across your site.
Control client visibility with active and featured settings to highlight key partnerships.
Manage multilingual client content to reach diverse candidate audiences.
Organise clients with drag-and-drop ordering to prioritise important relationships.
Before you start
Before creating and managing client pages, make sure you have:
Admin access to your career site.
Permission to edit website content in your user role.
Client logo files ready to upload if required.
📌 Note: Clients are only available on certain website packages. Contact your Account Manager if you cannot see Clients in your Admin Area.
Accessing client pages
You can access client management through your Admin Area.
Log in to your Admin Area.
Click the Your Website tab near the top.
Under Content, select Clients.
From this area you can create new clients, edit or delete existing ones, and reorder the list to control display order on your site.
⚠️ Important: Client pages and how they display on your website are usually custom to your site build. This includes where clients appear, whether clients have their own profile pages, and which fields are shown. Use on-screen tooltips in the Admin Area to understand how your site is configured.
Creating a client
Follow these steps to add a new client to your website.
Go to the Clients section in the admin area.
Click New.
Complete the required and optional fields.
Click Submit to save.
Once saved, the client appears in your Clients list and may display on your website depending on your configuration.
🤓 Tip: Check the tooltips next to each field to understand how they affect your specific site build and what displays on the front-end.
Understanding client fields
The fields available for a client vary depending on your site configuration. This section explains the common fields you may encounter.
Basic details
Name: The client's company name.
Permalink: The URL slug for the client profile page.
Body: Main content for the client profile page, such as overview text or company description.
Categorisation and tagging
Disciplines: Discipline tags assigned to the client for filtering and organisation.
Tag list: Internal tags associated with the client for admin purposes.
Branding and media
Logo: The client logo displayed in logo sections, sliders, or grids on your site.
Image: Additional image such as a header or hero image were configured.
Contact and website details
Email: Client contact email address if used by your site setup.
Phone number: Client contact phone number if used by your site setup.
Client's URL: The client's website address.
Location fields
Location: The client's company location.
Latitude: Latitude coordinates for the client location.
Longitude: Longitude coordinates for the client location.
Display and behaviour settings
Position: Controls the client's position in the arranged list and may affect display order on your site.
Active: Shows the client on the website when enabled. Turn off to hide the client without deleting the record.
Featured: Marks the client as a featured client. How featured clients display depends on your site build.
Access and status controls
Suspended: Suspends the client and all users that belong to it. If enabled on your setup, suspending a client may block associated users from logging in.
Candidate application requirements
Require CV: Forces candidates to upload a CV for jobs related to this client where your application flow supports this feature.
📌 Note: Not all fields are available on every site build. Check your tooltips to see which fields are active for your configuration.
Managing existing clients
You can view, edit, or delete clients from the Clients list.
Access the Clients section in the admin area.
Use the action icons next to each client:
View (eye icon): Opens client details.
Edit (pencil icon): Updates client information.
Delete (bin icon): Removes the client permanently.
⚠️ Warning: Deleting a client usually cannot be undone. If you only want to remove a client from the website, turn the Active setting off instead of deleting the record.
Reordering clients
You can change the order clients appear in the admin list and on your website depending on your site build.
Access the Clients section in the admin area.
Drag and drop clients in the list to reorder them.
Confirm the list updates to your preferred order.
If your site displays clients by position or list order, your changes should reflect on the website immediately.
📌 Note: How reordering effects front-end display depends on your site build. Check tooltips or contact Support if you're unsure how ordering works on your site.
Managing multilingual content
If your website supports multiple languages, you can provide translated versions of client content.
Each language can have its own translated version of a client. Client content such as Name, Body, and other text fields can be translated per language.
If you cannot find language options when editing a client, check how your website languages are set up or speak to your website administrator.
Updating client logos
You can update client logos directly from the client record.
Access the Clients section in the admin area.
Find the client you want to update.
Click the edit icon.
Scroll to the Logo field.
Click Browse and choose the new logo file from your device.
Click Submit to save.
Return to the relevant client logo area on your website to confirm the logo has updated.
🤓 Tip: If the logo doesn't appear immediately, refresh the page and clear your browser cache to see the changes.
Best practices
Use clear, consistent client names that match your branding and are easily recognisable to candidates.
Upload high-quality logo files that meet your site's recommended dimensions to avoid cropping or quality loss.
Turn the Active setting off instead of deleting clients if you need to temporarily hide them from your site.
Use the Featured setting strategically to highlight your most important client partnerships.
Keep client profiles updated with current information, logos, and website links to maintain credibility.
Test multilingual content in all languages to ensure translations display correctly across your site.
Document which fields affect front-end display, so your team understands how client data appears on your careers site.
📌 Note: Client pages and client logo sections are usually custom-built. If you need changes to where clients appear or how they display, you may need to raise a change request.
FAQs
Q1: Why can't I see Clients in my Admin Area?
Answer: Clients may not be included in your website package, or your user permissions may not allow you to manage website content. Contact your Account Manager if you still cannot access Clients after checking your permissions.
Q2: I updated a client logo, but it hasn't changed on the website. What should I check?
Answer: Confirm you clicked Submit after updating the logo. Refresh the page and clear your browser cache. Check whether the website uses a specific image size or format for client logos. If the client logo section is custom-built, it may only show Active or Featured clients.
Q3: Can I change where client logos appear on my website?
Answer: Client logo sections and layouts are usually custom-built as part of your site configuration. If you want to add a client logo carousel, change the number of logos shown, or modify how Featured works, you may need to raise a change request.
Q4: What happens if I delete a client that has jobs assigned to it?
Answer: Deleting a client may affect job listings and candidate applications, depending on your site configuration. If you only want to remove a client from public view, turn the Active setting off instead of deleting the record.
Q5: How do I know which fields impact what displays on my website?
Answer: Use the tooltips in the Admin Area next to each field. Tooltips explain how fields are used on your specific site build. If you're still unsure, contact Support for clarification about your site configuration.
Q6: Can I create client profile pages with their own URLs?
Answer: Client profile pages are available where enabled on your site build. The Permalink field controls the URL slug for client pages. Check your site configuration or contact Support if you're unsure whether client profile pages are enabled.
Q7: What does suspending a client do?
Answer: Suspending a client may suspend the client record and all users that belong to it. If enabled on your setup, this may block associated users from logging in. The exact behaviour depends on your site configuration.
Q8: Can I bulk upload multiple clients at once?
Answer: The standard Clients interface does not support bulk upload. You need to create each client individually through the Admin Area. Contact Support if you have many clients to add and need assistance.
Q9: Do I need to fill in all client fields?
Answer: Only fields marked as required in your Admin Area must be completed. Optional fields depend on your site build and what information you want to display. Check tooltips to understand which fields are used on your specific site.
Q10: How do I feature a client on my homepage?
Answer: Use the Featured setting to mark clients you want to highlight. How featured clients display depends on your site build. Check tooltips or contact Support to understand how the Featured setting works on your specific site configuration.