Digital Support
Learn how to get help and support for queries and issues in Access Volcanic
Getting Support
How to raise a query, report an issue, and get help from Volcanic Support.
Welcome to the Help CentreDiscover the fastest way to get support and answers for your website questions.
Use the Access Digital AssistantGet instant AI-powered help using the Access Digital Assistant in your admin area or Help Centre.
Speak to someone when you need helpConnect with our support team when you need personalised assistance from a real person.
Get help if your site is downFollow our priority process to quickly report and resolve website downtime issues.
Find help articles in the Help CentreSearch and browse our knowledge base to get step-by-step guides and answers.
Video guidesFind step-by-step tutorials and feature demonstrations in one convenient video collection.
Support access & entitlements
What you need to know to access support and understand your coverage.
Support access for VolcanicManage Access Support Portal and support access for your team members for Access Volcanic.
Customer Success PlansChoose the right level of support and services to maximise your Access Volcanic investment.